How to Order

Account setup & ordering

New accounts start with a short setup packet. Existing accounts can order by purchase order or with our order form — by email or fax. Purchase outright with Net 30 terms, or ask about leasing options.

Flexible acquisition

Lease it, or buy it — your call.

Prefer to preserve capital? Leasing options are available on the True³ Digital System — spread the cost with flexible terms instead of an outright purchase, and we'll tailor a plan to your facility.

Call to discuss leasing Request a quote

Set up a new account

  1. Download the Account Setup Packet

    Get the setup forms below.

  2. Complete the forms

    Fill out the account, billing, and shipping details.

  3. Email the completed documents

    Send to orders@truewoundcare.com.

  4. Receive your account pricing setup

    We'll confirm your account and send your pricing sheet so you can order.

Forms & documents

Two ways to place an order

Option 1 — Your purchase order

Submit your own PO including:

  • Order date & PO number
  • Contact information (name, email, phone)
  • Facility name & address; ship-to (if different)
  • Item name, number, quantity, and pricing (from your Account Pricing Setup Sheet)
  • Shipping method (defaults to Standard Ground)

Option 2 — True Woundcare order form

Download the order form above, complete it, and return it by email or fax.

Email: info@truewoundcare.com
Fax: (866) 968-6353

Shipping options

Standard Ground3–5 business days
2nd Day2 business days
OvernightNext-day morning
Express OvernightNext-day afternoon
Express Overnight (Sat.)Next-day morning / Saturday

If no preference is selected, orders ship Standard Ground.

Payment & financing

  • Invoices are sent upon product shipment.
  • Payment by check or credit card.
  • Credit-card orders require the Credit Card Authorization Form.
Net 30

Standard terms for outright purchase.

Lease

Flexible leasing available as an alternative to purchase — ask about terms.

Questions before you order?

Our team can help with sizing, pricing, and account setup.

Call (888) 880-8783 Contact Us